Terms of Service
These Terms of Service (the “Terms”) are a binding agreement between you and Gravently (“Gravently,” “we,” “us,” or “our”) governing your access to and use of the Gravently website, mobile applications, and related services (together, the “Service”). By creating an account, checking the agreement box at signup, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by the data practices described in Section 9. If you do not agree, do not create an account and do not use the Service.
1. Eligibility
You must be at least 13 years old to use Gravently, and old enough to meet any age requirement of any event you view, save, or attend. By using the Service you represent that you meet these requirements, that the information you provide is true, and that you are not barred from using the Service under any applicable law. We may restrict, condition, or refuse access to anyone at our sole discretion.
2. Your account
You are responsible for all activity that occurs under your account and for keeping your credentials secure. You agree to provide accurate, current, and complete information and to keep it up to date. Notify us at support@gravently.com if you suspect any unauthorized use of your account.
One account per person.Each individual may maintain only one personal account. You agree not to create, operate, or control more than one account for yourself; not to create accounts using false, misleading, or another person’s identity; not to register accounts in an automated manner; and not to create a new account to evade a suspension, ban, or other enforcement action. Creating fake, duplicate, impersonating, or bulk accounts is a material breach of these Terms and grounds for immediate termination of every account associated with you.
3. License to your content
“User Content” means anything you submit, post, upload, or otherwise make available through the Service, including events, venues, listings, images, photos, descriptions, comments, accuracy votes, reviews, specials, and any other material.
By submitting User Content, you grant Gravently a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, non-exclusive, transferable, and sublicensable (through multiple tiers) license and right to use, host, store, cache, reproduce, copy, modify, adapt, translate, create derivative works from, publicly perform, publicly display, distribute, promote, market, and otherwise exploit your User Content, in whole or in part, in any and all media or formats now known or later developed, for any purpose, including operating, developing, improving, and promoting the Service and Gravently’s business, in each case without any notice, attribution, approval, accounting, or compensation to you or any third party. This license includes the right to use your User Content to train, evaluate, and improve models, systems, and features.
To the maximum extent permitted by law, you waive, and agree not to assert against Gravently or its licensees, any moral rights, rights of publicity, or similar rights you may have in your User Content. You retain whatever ownership you held in your User Content, but the license granted above survives deletion of your content or account to the extent Gravently has already used, distributed, sublicensed, or incorporated the content. You represent and warrant that you own or have all rights necessary to grant this license, that your User Content does not infringe or violate any third party’s rights, and that it is accurate and not misleading. Gravently has no obligation to store, retain, or return any User Content and may remove or disable it at any time for any reason or no reason.
4. Content standards — what you may not post
You are solely responsible for your User Content. You agree not to post, upload, or transmit, and you confirm your User Content does not contain, any of the following:
- Nudity, pornography, or sexually explicit, suggestive, or obscene material of any kind;
- Profanity, vulgarity, hateful, harassing, threatening, abusive, or discriminatory language or imagery;
- Fake, fabricated, fraudulent, duplicate, expired, or misleading events; events that do not exist, will not occur, or are listed at the wrong time, place, or price;
- Fake, fraudulent, duplicate, or unauthorized venues, or venues you do not have the right to list, claim, or represent;
- Defamatory, libelous, slanderous, or knowingly false statements about any person, venue, business, or organization;
- Content that is unlawful, infringing, or that violates intellectual property, privacy, publicity, or contractual rights of any third party;
- Personal or private information about others without their consent; doxxing; or material that exploits, endangers, or targets minors;
- Violent, graphic, dangerous, self-harm, or illegal-activity content; malware, viruses, or harmful code; or
- Any other content that is inappropriate, deceptive, or that we determine, in our sole discretion, to be harmful to users, venues, or the integrity of the Service.
5. Prohibited conduct
In connection with the Service, you agree that you will not:
- Post spam, including repetitive, bulk, automated, or unsolicited comments, messages, events, venues, specials, or promotional content;
- Submit spam events, spam comments, or spam venue listings, or otherwise flood, pad, or manipulate listings, rankings, leaderboards, ranks, props, aura, or accuracy scores;
- Create fake venues or events, claim venues you do not control, or misrepresent your identity, affiliation, or authority;
- Defame, harass, stalk, threaten, impersonate, or intimidate any user, venue, business, employee, or organizer;
- Abuse the crowd-sourced accuracy votes, reports, comments, or moderation tools — including casting false, coordinated, retaliatory, or automated votes or reports;
- Manipulate check-ins, QR scans, specials, redemptions, payouts, referrals, or any reward or revenue mechanism, or attempt to obtain a benefit you did not legitimately earn;
- Scrape, crawl, harvest, index, or bulk-download data from the Service; reverse engineer, decompile, or attempt to derive source code; or access the Service other than through the interfaces we provide;
- Probe, scan, overload, disrupt, or circumvent the security, rate limits, authentication, or access controls of the Service, or interfere with other users’ use of it; or
- Use the Service to violate any law or regulation, or for any purpose that these Terms prohibit.
6. Accuracy votes and community moderation
Gravently relies on crowd-sourced accuracy votes, reports, and comments to keep listings honest. Participating honestly is a condition of use. We may use this signal, together with automated and manual review, to rank, demote, hide, edit, or remove listings and content. We are not obligated to act on any report and make no guarantee about the accuracy, completeness, or moderation of any listing or content on the Service.
7. Venues, businesses, and payments
Business accounts, venue claims, promoted specials, subscriptions, ticket referrals, and check-in payouts are subject to these Terms and to any additional terms presented for those features at signup or purchase. Card processing and payouts are handled by Stripe and are subject to Stripe’s terms; Gravently is not a party to, and is not responsible for, transactions, tickets, refunds, or specials honored (or not honored) by venues, organizers, or third parties. Subscription fees are billed in advance and, except where required by law, are non-refundable. We may change features, pricing, payout rates, and eligibility at any time.
8. Real-world events and assumption of risk
Gravently is a discovery platform. We do not host, organize, run, endorse, vet, or control the events, venues, or businesses listed on the Service, and we are not responsible for them. Event details are supplied by venues, organizers, and other users, or compiled by Gravently from publicly available information, and may be inaccurate, incomplete, or change without notice. You are solely responsible for verifying event specifics with the venue and for your own safety and conduct. You attend events and visit venues at your own risk and assume all risks associated with doing so.
9. Data we collect and your consent
By using the Service you consent to Gravently collecting, processing, storing, using, and sharing your information as described in this Section and as needed to operate, secure, and improve the Service. The information we collect includes, without limitation:
- Account and profile data — email address, password (stored only as a salted, peppered hash), display name, avatar, rank, badges, and, if you choose Google Sign-In, the identifiers Google returns to us;
- Location data — your approximate or precise location, used to surface nearby events, render maps, and power check-ins;
- Activity and usage data — your swipes, saved events, accuracy votes, comments, reports, searches, check-ins, QR scans, calendar activity, and interactions with listings and notifications;
- Device and technical data — IP address, browser and device information, session and authentication tokens, push notification device tokens, diagnostic logs, and analytics and performance telemetry;
- Content you submit — images, listings, and other User Content, including image and text content processed by our automated safety scans for prohibited material; and
- Business and payment data — for business accounts, legal/business name, contact details, venue and payout information, and the customer and transaction identifiers maintained by our payment processor.
We use this information to provide and personalize the Service, surface relevant events, secure accounts, prevent fraud and abuse, enforce these Terms, process payments and payouts, communicate with you, comply with legal obligations, and develop and improve our products and features. You consent to our sharing your information with service providers and processors who act on our behalf (for example, hosting, email delivery, and payment processing), and to disclosure where required by law or to protect Gravently, our users, or the public. You also consent to receive service-related communications, including verification, security, and transactional messages.
10. Content on the Service and our role as a platform
The Service displays two kinds of content. User Content is content created and submitted by users, venues, businesses, and other third parties, as described in Section 3. Gravently Listings are listings — such as events and venues — that Gravently itself compiles, creates, or posts, including through official Gravently accounts, drawn from publicly available information (for example, public event pages and other public sources). We may use Gravently Listings to populate and seed the Service, particularly at and around launch. Neither kind of content reflects the views of Gravently.
User Content.User Content is provided by users and third parties, not by Gravently. We do not author, originate, endorse, adopt, verify, or guarantee User Content, and it does not reflect our views. You are solely responsible for the User Content you post, and each user is solely responsible for their own. We are not responsible or liable for User Content posted by you or any other user or third party, or for any loss, dispute, or harm resulting from it. Consistent with Section 230 of the federal Communications Decency Act (47 U.S.C. § 230) and other applicable law, with respect to information provided by another information content provider Gravently is treated as the provider of an interactive computer service and not as the publisher or speaker of that information, and cannot be held liable for content created, posted, or shared by its users or other third parties.
Gravently Listings. Where Gravently compiles or posts a listing from publicly available information, that listing is provided for informational discovery only and is based on third-party and public sources that we do not own or control. Listing an event or venue does not mean Gravently hosts, organizes, sponsors, endorses, vets, or is affiliated with it, and a Gravently Listing does not reflect the views of Gravently. We do not warrant that any Gravently Listing is accurate, complete, current, or authorized; details may be incorrect or change without notice, and you should confirm them with the venue or organizer before relying on them. If you are a venue or organizer and want a Gravently Listing corrected, claimed, or removed, contact support@gravently.com. The disclaimers in Section 11 and the limitation of liability in Section 12 apply fully to Gravently Listings.
We may, but are under no obligation to, monitor, screen, review, edit, refuse, remove, or restrict any content for any reason. Any such action — including the automated safety scans and community moderation described in Sections 4 through 6 — is undertaken voluntarily and in good faith, does not make us the publisher of, or responsible for, User Content, and does not waive the protections described in this Section. Any reliance you place on content on the Service is at your own risk.
11. Disclaimers
The Service is provided “as is” and “as available,” with all faults and without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Gravently disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement, and any warranty arising from course of dealing or usage of trade. Gravently does not warrant that the Service will be uninterrupted, secure, error-free, or that any content, listing, event, or venue is accurate, available, current, or reliable.
12. Limitation of liability
To the fullest extent permitted by law, Gravently and its owners, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service, any User Content, any event or venue, or these Terms, whether based in contract, tort, negligence, strict liability, or any other theory, and even if Gravently has been advised of the possibility of such damages. To the fullest extent permitted by law, Gravently’s total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid Gravently in the twelve months before the event giving rise to the claim, or one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations; in those places, the limitations apply to the maximum extent permitted.
13. Indemnification
You agree to defend, indemnify, and hold harmless Gravently and its owners, officers, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Service, your violation of these Terms or any law, or your infringement of any third party’s rights.
14. Intellectual property
The Service, including its software, design, text, graphics, logos, and the “Gravently” name and marks, is owned by Gravently or its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you to use the Service under these Terms, no license or right is granted to you. Any feedback, ideas, or suggestions you provide may be used by Gravently without restriction or obligation.
15. Copyright and DMCA notice-and-takedown
Gravently respects intellectual property rights and responds to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you believe content on the Service infringes a copyright you own or control, send a written notice to our designated agent that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim is infringed; (3) identification of the material you claim is infringing and information reasonably sufficient to let us locate it, such as the listing or image address; (4) your name, mailing address, telephone number, and email address; (5) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.
Designated agent for copyright notices: Gravently, attn. Copyright Agent, support@gravently.com. Notices that do not substantially comply with the DMCA may not be actionable.
If material you posted was removed or disabled, you may submit a counter-notification containing the elements required by 17 U.S.C. § 512(g). Where the DMCA so provides, we may restore the material if the complaining party does not seek a court order within the time the statute allows. We may forward notices and counter-notices, including the contact information they contain, to the other party and to third parties such as a public transparency database. We maintain a repeat-infringer policy and will, in appropriate circumstances, disable or terminate the accounts of users who repeatedly infringe.
16. Trademarks, business listings, and reviews
Gravently lists real venues, businesses, and events based on publicly available information. Listing a business or venue does not require its permission and does not require any paid account, and a listing does not mean the business sponsors, endorses, or is affiliated with Gravently. Names, logos, and marks of third parties that appear on the Service are the property of their respective owners and are used only to identify and refer to the actual business, venue, or event they designate (nominative use); their appearance does not imply any affiliation with or endorsement by those owners.
Reviews, ratings, accuracy votes, and comments are the opinions and statements of the users who post them, not of Gravently, and are User Content as described in Section 10. Gravently does not adopt or endorse them and, consistent with Section 230, is not the publisher or speaker of user reviews or comments.
A business or rights holder may claim its listing, or contact us at support@gravently.com, to request a correction, the use of a different image, or removal of a listing or specific content; trademark concerns may be sent to the same address with information identifying the mark and the material at issue. We review such requests in good faith and act on those required by law or our policies. Except where the law requires removal, we are not obligated to remove a lawful listing or lawful user content, and we do not condition the handling of any such request on the purchase of any paid product or subscription.
17. Suspension and termination
We may suspend, restrict, or terminate your account or access to the Service at any time, with or without notice, for any reason, including any actual or suspected violation of these Terms. You may delete your account at any time from the Account page. Sections that by their nature should survive termination — including the content license, the intellectual-property, copyright, trademark, and platform-immunity provisions, disclaimers, limitation of liability, indemnification, and the data and dispute provisions — survive.
18. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, by additional notice. Your continued use of the Service after a change takes effect constitutes your acceptance of the revised Terms.
19. General
These Terms are governed by the laws of the State of Florida, U.S.A., without regard to conflict-of-laws principles, and you agree to the exclusive jurisdiction of the state and federal courts located in Florida, except where applicable law requires otherwise. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be enforced to the maximum extent permitted. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. These Terms, together with any additional terms presented for specific features, are the entire agreement between you and Gravently regarding the Service and supersede any prior agreements.
20. Beta service and the leaderboard
The Service is currently offered as a public beta. It is provided on an “as-is” and “as-available” basis (see Section 11), features may change or be removed, and data may be reset during the beta period.
In particular, all forms of the leaderboard — including global, local/area, monthly, and all-time rankings, the points and accuracy contributions they are based on, any badges awarded, and the underlying scoring formula — are experimental during the beta and subject to change. Rankings, point values, and badge eligibility may be recalculated, reset, or restructured at any time. We will post a notice once the beta concludes describing the updated and improved structure of the leaderboard calculation. Participation confers no entitlement to any rank, point total, badge, or reward.
21. Contact
Questions about these Terms: support@gravently.com.